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The Customer Experience Associate is primarily responsible for handling fundamental customer issues such as making account updates, assisting with the use of the platform, and documenting incidents via live support channels. You will train and learn the platform’s basics and use in-house resources, problem-solving, and people skills to support customers. We aim to live our values in every interaction and are looking for customer experience associates who care deeply about making cooking easier.
The Tempo FSQA Supervisor is responsible for driving the food safety and quality control shift functions within Tempo RTH. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.
The Training Superintendent oversees the comprehensive training program, ensuring employees are skilled, compliant, and effective in their roles. This role includes managing a team of Training Leads, developing training initiatives, and maintaining compliance standards. The Training Superintendent also partners with the National Training team to roll out company-wide programs.
The Procurement Excellence Analyst is a key member of the Food Supply Chain team, assisting in the team’s tactical and strategic direction. The role’s primary responsibilities are focused on the management and creation of ordering tools, analysis of weekly ordering performance, and development of initiatives to drive improvement in procurement KPIs.
The analyst must be comfortable with being in high demand and handling numerous tasks or initiatives...
The EHS Supervisor holds responsibility for the enforcement of the Home Chef Safety, Health, and Environmental (EH&S) policies for all departments and all employees in the plant.
The Supervisor must execute the production plan made by the Shift Manager and supervise the Team Leads, Line leads, and hourly associates throughout the shift. The supervisor must be able to oversee multiple activities simultaneously and take ownership of the output of leads and associates working on his or her team. The supervisor is also responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes. The supervisor must be able to manage and troubleshoot all technological tools used in production (e.g. production tracker, scanners, etc.). The supervisor is also expected to work closely with other functions within the facility to execute...
As an Analyst on Home Chef’s HR team, you will play a crucial role in supporting the HR function by creating data-driven insights, tools, and processes to enhance the performance and experience of our company’s most important asset: our people. You will be responsible for analyzing large data sets, implementing best practices, and collaborating with cross-functional teams to drive initiatives that positively impact employee performance, talent acquisition, and overall organizational effectiveness.
The Research and Development Chef will conceive and create new recipes for the Home Chef's core menu that meet our nutritional, cost and ingredient specifications.
Introducing Tempo, a new meal service from Home Chef! Tempo offers a rotating selection of 20 ready-to-heat meals shipped direct to your home. The meals are better-for-you versions of familiar favorites to help you save time and stress while living a healthy lifestyle. The menu includes options that are protein packed, fiber rich, cal and carb conscious, keto, and dietitian approved.
The Research and Development Chef of Tempo will work in the R&D kitchen(s) to conceive and create...
The Director, Total Rewards is responsible for the design, implementation, and administration of comprehensive compensation and benefits programs. This role ensures that our compensation and benefits offerings are competitive, cost-effective, and aligned with our organizational goals and employee needs. Additionally, this role will oversee the Human Resources Information System (HRIS) and HR operations, ensuring efficient processes, data integrity, and compliance with relevant regulations. The ideal candidate will have a strategic mindset, strong analytical skills, and the ability to lead and inspire a team.
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re...
The Maintenance Supervisor is responsible for ensuring the effective and efficient maintenance of facilities, equipment, and systems to maximize productivity and minimize downtime through the plant. The Maintenance Supervisor will lead a team of maintenance technicians, prioritize tasks, and contribute to the development and implementation of preventive maintenance programs. They will install, maintain and replace automation systems. These responsibilities include troubleshooting component parts, motion sensors, control components, photo sensors, PLC’s, and other automation-related equipment. In addition, the...
The Continuous Improvement Specialist leads rapid problem-solving, process optimization, and process standardization to unlock value. The Continuous Improvement Specialist must be equally comfortable implementing tactical change on the shop floor and guiding strategy in the plant board room. This role is a unique opportunity to develop best-in-class lean operational practices at the leading meal kit company and build a high-skill, impact-led team in a fast-paced industry.
We are looking for an exceptional people leader who can coach our plant employees to create a vision for lean operations and drive lasting, impactful change at our production facilities. We are seeking a no-nonsense, hands-on leader to enable systematic improvements in all areas of fulfillment, from light assembly and inventory management, to implementing enterprise-wide technology (e.g., WMS). The ideal candidate will be able to lead insightful, rapid problem-solving to unlock value; he or she will be equally comfortable to see through tactical change on the shop floor and in the warehouse. This role is a unique opportunity to put his/her mark...
The Maintenance Supervisor is responsible for ensuring the effective and efficient maintenance of facilities, equipment, and systems to maximize productivity and minimize downtime through the plant. They will install, maintain and replace automation systems. These responsibilities include troubleshooting component parts, motion sensors, control components, photo sensors, PLC’s, and other automation-related equipment. In addition, the Maintenance Supervisor will own contractor management as well as ensuring all techs and contractors follow GMP and Safety policies.