The National Training Program Facilitator is responsible for working with key stakeholders across the Home Chef Operations Department to develop, implement, and manage Home Chef training for Fulfillment team members. The training will ensure Fulfillment team members have a complete onboarding program and go through the necessary training to be successful in their roles.

Design, develop, implement, and facilitate behavioral and leadership training modules tailored to the specific needs of Home Chef Fulfillment sites:

• Create leadership training that aligns with Home Chef’s core values and competencies as well as scoping specific gaps at the fulfillment sites.
• Seeks out Home Chef brand kits and relevant industry best practices on which to base the format, structure, and style of the training materials. 
• Creates training materials that are intuitive and impactful for users for a wide variety of purposes including both core skill development and function-specific skills development 
• Conduct dynamic and interactive training, utilizing a variety of instructional techniques and tools to enhance learning outcomes.
• Actively work with fulfillment site leaders to understand needs and spend time with expected participants to gain hands-on experience.
• Foster a culture of continuous improvement by enhancing upcoming training based on ongoing feedback from participants and sites.
• Coordinate logistics and scheduling of training sessions or workshops across sites.

Manage New Hire Orientation program and support local training teams:

• Ensure new hire decks (orientation and training) are aligned and updated with Home Chef content and pertinent information. 
• Update changes to content by partnering with cross-functional teams such as Total Rewards and FSQA
• Collects ongoing feedback from cross-functional stakeholders to continuously improve onboarding  materials and to surface any new needs as operational needs evolve
• Improve orientation program to continuously engage new hires
• Partner with local site teams and improve new hire training.
• Provide coverage as needed at the fulfillment sites.

Support in creating content and managing the learning management system (LMS):

• Create content online to support the leadership program and provide microlearning through the LMS.
• Support the national training team on overall content creation and management of the LMS
• Tracks usage and compliance of online training content
• Work on ad-hoc requests as needed.

Support overall initiatives of the Operations Excellence team and partner with the fulfillment sites:

• Work with the overall national team on cross-functional projects.
• Provide training support to corporate stakeholders. 
• Work on ad-hoc requests, as needed. 

This position is Chicago-based and requires at least 50% travel across all fulfillment sites. It is also required for this position to report to the Chicago office weekly on Wednesdays. 

The requirements listed below are representative of the knowledge, skill, ability, and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Completion of a two-year program such as an Associate degree
• Knowledge of training software platforms; otherwise, ability to quickly learn new software platforms 
• At least 3 years in a role with major responsibility training individuals, ideally across many diverse functions
• Proven experience in designing, developing, and delivering training programs, preferably within the food industry or a similar manufacturing environment.
• Proficiency in assessing training needs, designing curriculum, and evaluating training effectiveness
• Enthusiasm for boosting the capabilities of a workforce and continuously leveling up the team’s capabilities
• Exceptional presentation and facilitation skills, with the ability to engage diverse audiences and adapt content delivery to various learning styles.
• Strong interpersonal skills, including active listening, empathy, and the ability to build rapport with trainees at all organizational levels.
• At least 2 years of experience in production/operational environments or working directly with those in a production/operational environment
• Strong ability to track details and keep track of projects
• Interpersonal skills to build rapport and trusting relationships with team members across the Operations organization at various levels and across various functions
• Excellent written and verbal communication skills
• Self-starter who is results-oriented, resourceful, takes initiative and is capable of handling multiple responsibilities at a time
• General computer proficiency (i.e., Microsoft Word, Excel, Gmail, PowerPoint)
• Willingness to embrace change and adjust quickly in a fast-paced environment
• Willingness to travel to fulfillment sites as needed and accommodate flexible work schedules to support training initiatives.
• Must be willing to travel at least 50% 

Salary Range: $75,000 - $85,000

Perks and benefits:

• Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date
• Company-paid Life Insurance, Short Term Disability, and Long Term Disability
• 401(k) Employer match
• Flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
• Flexible paid time off (PTO) policy, holidays and sick time
• Generous Parental Leave
• State-of-the-art office in the historic Old Post Office building in downtown Chicago, close to multiple Metra and CTA options, and amenities such as a food court, onsite gym, and communal rooftop space
• Discounts on Home Chef meal kits and at Kroger stores
• Casual dress in a fun, friendly, and collaborative work environment

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

How We Work Together

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

Home Chef is an equal opportunity employer.

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